CAN I MAKE CHANGES TO MY ORDER?

It’s possible for you to make changes in your order until we hand it over til the carrier service. You’ll get an email as soon as the order is completed. After this you can’t make any changes. Therefore, please take care when reviewing your order and get in touch with us as soon as possible if you need to amend your order.

CAN I CANCEL MY ORDER?

You are able to cancel your order from Machine of freedom until you get the email about the completed order.

HOW DO I KNOW IF MY ORDER WAS SUCCESSFUL?

You’ll receive an order confirmation on your email right after payment. Furthermore you’ll receive an email when the order is completed and handed over to the carrier service. Now your parcel is on its way.

WHEN CAN I EXPECT TO RECEIVE MY ORDER?

Parcels shipped within Indonesia will normally take 1-4 working days to deliver.

CAN I RETURN OR EXCHANGE AN ITEM I PURCHASED?

Unfortunately we do not accept any return or exchange especially during CV-19, however please do ask our staff about size guide, our experience staff will provide you with the right information that you can rely on.

MY ITEM IS FAULTY, WHAT SHOULD I DO?

On the off chance that one of our products has a fault please contact us at [email protected] and include some images to document the issue. We will determine how we may best solve the claim with either a replacement or a refund if the item(s)

SIZING

On our size-guide page you should be able to find size guide per brand, If you are still in doubt as to your size, we will be happy to help you. Contact us Via Whatssap or Email us at [email protected] and our support team will assist.